Projects

  • Justice Needs & Satisfaction Survey goes to the heart of understanding justice needs in the UAE

    Justice Needs & Satisfaction Survey goes to the heart of understanding justice needs in the UAE

    HiiL, in partnership with the The Ministry of Justice of the United Arab Emirates (UAE), identified the most pressing justice problems that residents of the UAE (both locals and expats) face. The Justice Needs and Satisfaction Tool (JNST) is able to track relevant elements of justice pathways of those residing in the UAE.

    The Justice Needs and Satisfaction Report aims to assist the Ministry of Justice in further improving their delivery of justice as well as in prioritising and innovating around the needs and expectations of their residents.

  • Netherlands Project Rechtwijzer

    Netherlands Project Rechtwijzer

    Rechtwijzer has existed in the Netherlands for over 10 years, and in its current capacity as an ODR platform for the last one and a half years. It is the first Online Dispute Resolution (ODR) platform to succeed in innovating ODR within complex relation disputes like divorce and landlord-tenant issues, rather than its traditional use in consumer disputes.

  • Innovations in Online Justice Journeys

    Innovations in Online Justice Journeys

    The past 10 years the Rechtwijzer platforms have been under a process of constant evolution, adding numerous innovative alterations to the different components of each platform. Our most recent innovations are as follows:

  • Justice Needs & Satisfaction in Uganda

    Justice Needs & Satisfaction in Uganda

    HiiL has developed the Justice Needs and Satisfaction tool (JNS) which provides data about the justice needs of citizens and data on the quality of their justice journeys. In 2015, HiiL and The Hague Institute for Global Justice partnered to apply the JNS tool in Uganda in a project co-funded by the Swedish Embassy in Uganda (SIDA) and The Hague Institute for Global Justice.

  • SME Empowerment Innovation Challenge

    SME Empowerment Innovation Challenge

    Small and medium sized enterprises (SMEs) and start-ups are vital engines of economic growth and employment throughout the world, and in particular in emerging economies like Africa. They can give new generations much needed opportunities and enable a more equitable and sustainable development. 

  • Measuring and Innovating Justice in Jordan

    In 2016 HiiL will conduct a project which will contribute to evidence-based and innovation inspired access to justice in Jordan.

  • Relate UK

    Relate UK

    Relate has been the biggest provider of relationship support in the United Kingdom for a number of years. They help individuals and couples with various matters. Now Relate is expanding with us, HiiL Rechtwijzer, to introduce the UK public to a platform that will enable people to create their own separation plan, with the guidance of server providers throughout the process.

  • Evidence-based Access to Justice in Ukraine

    Evidence-based Access to Justice in Ukraine

    HiiL listened to more than 6500 people from all over the country to understand their justice needs and experiences. The main findings are that millions of people need more accessible, affordable, effective and fair justice journeys. Particularly acute are the justice needs of the internally displaced people (IDPs). Better access to justice can be achieved through continuous focus on the users, re-design of existing justice journeys and encouragement of innovative approaches to justice. In 2016 and 2017 our project continues with turning the justice evidence into actions that improve the justice journeys available to the people of Ukraine.

  • ACT: Towards living wages in global supply chains

    ACT (Action, Collaboration, Transformation): A collaborative process towards living wages for workers in global textile and garment supply chains.

  • Innovating Justice Challenge

    Innovating Justice Challenge

    The Innovating Justice Challenge is organised annually by the Innovating Justice Accelerator to seek out the best justice entrepreneurs in the world.

  • MyLawBC

    MyLawBC

    MyLawBC is the Rechtwijzer platform of the Legal Service Society of British Columbia and is based on the Dutch Rechtwijzer platforms, with the addition of guided pathways. These pathways are similar to the Debt pathway in the Netherlands and cover: Separation, divorce & family orders, abuse & family violence, missed mortgage payments and wills & personal planning.

  • Innovating Justice Awards

    Innovating Justice Awards

    Each year, the most promising justice entrepreneurs compete for the prestigious Innovating Justice Awards. The awards are granted to the entrepreneurs with the most promising innovations, as selected by an international expert jury during the Annual Innovating Justice Forum held in the Peace Palace.

  • Innovating Justice Boostcamp

    Innovating Justice Boostcamp

    The Innovating Justice Boostcamp is a regional event to empower local justice entrepreneurs to improve their innovations. The Innovating Justice Boostcamp is geared towards finding solutions and encouraging the implementation of initiatives that can empower justice innovations in specific settings.

  • Rechtwijzer 2.0: Technology that puts justice in your hands

    Rechtwijzer 2.0: Technology that puts justice in your hands

    Rechtwijzer 2.0 is an online-based dispute resolution platform that supports people throughout their justice journey.

  • Rechtwijzer: Divorce and separation

    Rechtwijzer: Divorce and separation

    The Dutch Legal Aid Board is a founding partner of Rechtwijzer 1.0, the Dutch interactive diagnosis and triage website launched in 2007. Their continued partnership helped to further innovate online dispute resolution support and resulted in Rechtwijzer 2.0.

  • Guided pathways: an interactive website for diagnosis, triage and dialogue

    Guided pathways: an interactive website for diagnosis, triage and dialogue

    This innovation will enhance access to justice in BC and give ordinary British Columbians access to a range of new tools to help them resolve their legal problems. 

  • Complex conflict dossiers

    Complex conflict dossiers

    The Dutch Tax Office processes millions of tax cases every year. Most are handled efficiently. Some take a bit more time and effort. Just a few –about 150 cases– take a lot: excessive staff costs (more than double compared to average cases); excessive time investments (one full time employee in a five year period); excessive number of escalations (ten or more escalations in a five year period); excessive non-monetary costs (emotions and stress).

  • The internationalisation of rule of law – changing contexts and new challenges

    The internationalisation of rule of law – changing contexts and new challenges

    The nature, objectives, and effects of rule of law promotion are undergoing major transformations as a result of the increasing international and transnational dimensions of governance. Contemporary rule of law promotion has become internationalised in two additional senses.