Making justice work
We work with governments, judiciaries and other stakeholders to design responsive justice solutions that are informed by people's daily needs and priorities. Using data to understand justice challenges, and pilots to gather evidence of what works, we are able to scale up innovations and help make justice systems work better for everyone.
Making justice work
We work with governments, judiciaries and other stakeholders to design responsive justice solutions that are informed by people's daily needs and priorities. Using data to understand justice challenges , and pilots to gather evidence of what works, we are able to scale up innovations and help make justice systems work better for everyone.
How we work
Efficient and fair justice systems empower people to resolve disputes, rebuild trust, and strengthen communities, driving economic growth, social stability, and a thriving future for all. Our insights come from listening to people’s experiences with legal problems. To make justice systems work for everyone, we partner with Ministries of Justice, judiciaries and other stakeholders to identify challenges to justice delivery, designing solutions, and implementing them in ways that fit different contexts and needs.
Understand the Gap
It starts with data. Through tools such as our Justice Needs and Satisfaction Surveys or Stakeholder Dialogues, we help governments, judiciaries and key partners explore justice challenges and find practical solutions. Together we identify priorities, measure progress, and set a clear path to lasting change—ensuring actions are based on real data and people’s needs.
Develop Solutions
Together we work to solve problems in the justice system by looking at what works and using real evidence to guide our approach. The goal is to create the right conditions for change and develop solutions that can grow and help more people. We focus on practical ideas and innovations that make the biggest difference in meeting people’s legal needs.
Scale impact
We provide strategic support and partnership in delivery of improved justice services. Through evidence-based planning, monitoring, and research, we work with you to refine, implement and scale justice solutions and pilots that can grow and last over time so everyone can get the help they need.
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Would you like to work together?
Justice matters—for people, communities, and economies. At HiiL, we believe that by focusing on the most pressing needs, we can transform justice systems into engines of resolution and hope. Explore how our expertise can support your work. Together, we can close the justice gap and create a world where justice truly serves all.
