Our partners

Together with our partners, donors and clients we are making the user-friendly justice possible.

Constitution of Uganda

Dutch Ministry of Foreign Affairs

HiiL works in a multi year strategic partnership with the Dutch MFA. Thanks to their support we completed Justice Needs and Satisfaction projects in more than 10 development and conflict affected states, for example in Tunisia, Jordan, Lebanon, Morocco, Mali, Nigeria, Ethiopia and Bangladesh. With this evidence-base, we laid the groundwork for the development of national justice innovation strategies in Mali and Nigeria. 

We also scouted and trained justice entrepreneurs from West and East Africa (Nigeria, Benin, Ghana, Sierra Leone, Kenya, Rwanda and Tanzania) and the MENA region (Lebanon). We prepared the model for the establishment of permanent Justice Innovation Hubs in these African regions.


Swedish International Development Cooperation Agency

Thanks to the partnership with the Swedish Embassy in Uganda, HiiL launched a programme called ‘Justice Innovation Uganda’. We completed an interactive Justice Dashboard for use by Ugandan justice sector stakeholders. This was presented during a two-day Justice Innovation and Leadership conference in Kampala. Here, we also launched ‘The Justice Leaders’, a documentary about access to justice in Uganda. Moreover, we completed the Family Justice Catalogue, and organised an Innovation Fast Track and Legal Hakathon for Ugandan justice entrepreneurs. Invaluable local partners of HiiL in this programme are the Justice, Law and Order Sector (JLOS) and the Chief Justice of Uganda, the Honourable Judge Bart Magunda Katureebe.

Delegation of the European Union to the Syrian Arabic Republic

With financial support from the EU, HiiL in collaboration with Reos partners assisted Syrians in developing justice innovations that help Syrians deal with a selected number of their most urgent legal problems. Innovation Labs were launched around two prioritised objectives: “Syrians have safe and effective access to personal documents”, as well as, “reducing violence and discrimination against women”. HiiL strengthened its local project management presence in Beirut.

Gesellschaft für Internationale Zusammenarbeit (GIZ)

With support from GIZ, we were able to advance our work around a Syrian Justice Innovation Process. It brings together knowledge on the most pressing legal needs of Syrians and people who are committed to (re)building the capacity to address them. It builds an evidence-based rule of law agenda informed by Syrians’ voices. Within a framework of Stakeholder Dialogues, a diverse group of Syrians agreed on six Justice Innovation Goals and subsequent targets. 

World Bank

Together with the World Bank, HiiL started a study on the relationship between poverty, inequality and justice needs. For this research project, HiiL Survey data from 14 countries will be used. The data has been gathered in 2013-2019 through the application of the Justice Needs and Satisfaction survey.

Dutch Embassy in Kenya

With the support of the Dutch Embassy for Somalia based in Kenya, HiiL conducted a six  month pilot project in Somaliland to identify suitable justice innovators for its annual call for innovation. The pilot was primarily deployed in the autonomous Somaliland region which was deemed safer. We received 19 applications, interviewed 3 and selected 1 justice innovator to join us at a 3 day entrepreneurship training in Nairobi which culminated in the Nairobi Regional Final event in November 2019. The pilot enabled us to identify the prevailing justice needs in the country, and to understand the justice and entrepreneurship ecosystem.

Nuremberg Academy

We executed a feasibility study on monitoring the quality of international criminal justice as delivered by the Hague courts and similar mechanisms (Nuremberg Benchmarks). Delivered on October 31 2019, the main conclusion of the study is that developing and maintaining such a monitoring system is feasible. The accumulated experience of benchmarks in other fields, such as public health and climate change, has shown that the mere existence of data and benchmarks often has a powerful transformative effect in a field. The Nuremberg Benchmarks could become a system of indicators designed to measure the effectiveness of the response by multiple actors in addressing international crimes.

Legal tech

ACT 2019

HiiL worked together with leading brands & retailers to achieve living wages in textile and garment supply chains. ACT (“Action, Collaboration, Transformation”) is an initiative between international brands & retailers, manufacturers, and trade unions to address the issue of living wages in the textile and garment supply chain.

Legal aid


HiiL launched the outcomes of the Justice Needs and Satisfaction project in Fiji in October 2019. HiiL collected evidence using a mixed-methods approach: desk research, qualitative interviews with justice leaders, qualitative focus groups with justice providers and users across the country, and a nationwide quantitative survey. In this way, we obtain and analyze data from citizens, providers, and leaders, mapping out the supply and demands for justice in Fiji.

Ministry of Justice Tunisia

After completion of the Justice Needs and Satisfaction study in 2017 conversations were held with justice professionals from many sectors and at many levels. In subsequent meetings with the Minister of Justice, the Minister of Social Affairs and the State Secretary at the Ministry of Labour, HiiL received endorsements to embark on a multi-stakeholder process to explore where justice innovations can contribute to meeting the challenge of employment justice.

Dutch Postcode Lottery

With the support of the Dutch Postcode Lottery (Nationale Postcode Loterij) in the form of a one-time donation received in 2019, HiiL started to work towards its mission in South Africa to ensure people are able to solve their most pressing justice problems. In the next two years we will establish a permanent Justice Innovation Hub for Southern Africa, manned by our local team in Johannesburg. This local Hub will support many more justice innovations and, as a result, make greater social impact.


In 2019 HiiL established a partnership with the United Nations High Commissioner for Refugees (UNHCR). HiiL applied the Justice Needs and Satisfaction methodology and started with a first study on the justice needs of refugees and host communities in Ethiopia. HiiL is excited to develop this new and important partnership in order to fill a critical gap in the knowledge base around the justice needs of forcibly displaced and stateless populations.

MoTT Foundation

The MoTT Foundation provided HiiL with a general purpose grant to support our activities in Ukraine. These funds were split between HiiL’s Justice Accelerator – to support an Innovation Hub in Ukraine – and Justice Research & Development to conduct a study on justice needs of small – medium enterprises in Ukraine.


Fonds Conjoint, Ministry of Justice of Mali and the Dutch Embassy in Mali

After the first Justice Needs and Satisfaction study for Mali in 2014, HiiL launched the results of the second Justice Needs and Satisfaction in Mali in April 2019 in Bamako. HiiL built a strong cooperation with the high-rank officials of the Ministry of Justice. With the foundations laid, HiiL started multi-stakeholder justice innovation dialogues.

Deme So

HiiL has been in partnership with Deme So (Mali’s leading paralegal network organisation)   since conducting the first wave of Justice Needs and Satisfaction Survey back in 2014. Together with Deme So, HiiL is helping improve access to justice for Malians while strengthening Deme So’s capacity through training and knowledge sharing.

Ministry of Justice of Niger

In follow up of HiiL’s participation at the high level Ministerial Meeting on Access to Justice of the G7+ in April 2019, HiiL was invited by the Minister of Justice of Niger to explore avenues of improved rule of law building in fragile states, such as in the Sahel. As a result a Memorandum of Understanding on collaboration on data, innovation and transformation was signed.

Legal tech

Municipality of The Hague

Together with the City of the Hague, we developed a city Justice Justice Needs and Satisfaction tool to map the justice problems of citizens in the Hague. We prepared for conducting focus groups with women and people with a low income – to understand the problems of more vulnerable groups in the city. Parallel to these efforts we started a stakeholder analysis of other organisations in the Hague that are developing solutions for access to justice. Over the year, the cooperation intensified, leading to a serious partnership for HiiL’s Innovating Justice Forum 2020.

Legal tech

Nederlandse Vereniging voor Rechtspraak (NVvR)

The NVvR and HiiL organised sessions where a group of various professionals discussed the challenges of adaptive change: a way to create legal care which connects instead of divides. The group focused on initiatives for solving neighbour disputes and on new procedures for every-day crime.

Center on International Cooperation New York University

HiiL actively contributed to the outcome reports of the Task Force on Justice, in particular its Justice Gap and Justice Innovation Working Groups. HiiL’s CEO was senior adviser to the Task Force. The Task Force on Justice is an initiative of the Pathfinders for Peaceful, Just and Inclusive Societies, co-chaired by the Kingdom of the Netherlands, Sierra Leone, Argentina and the Elders.

Institute for the Advancement of the American Legal System (IAALS)

HiiL started preparations for a Justice Needs and Satisfaction Survey in the United States. The objective of the partnership is to develop an understanding of the overall trends in the United States, and identify in detail the legal needs of American citizens. This will provide a basis for a more empirically based approach to reform of the country’s legal system.

Clifford Chance

At the UN General Assembly week in September 2019, HiiL and Clifford Chance announced the establishment of a global, multi-year partnership to promote equal access to justice for all in line with Sustainable Development Goals 16.3, with a focus on Africa. The partnership is built on the new vision for realising SDG16.3 outlined by the Task Force on Justice in its report of July 2019 and in the Hague Declaration on Access to Justice.


HiiL is a minority shareholder in Justice42. Justice42 BV was founded in 2017. It is founded on the evidence that supporting and stimulating people to solve conflicts by themselves in an early stage can prevent escalation. Technology plays an important role in building self-reliance and confidence. Building on the lessons learned from HiiL’s “Rechtwijzer”, a new, sophisticated ODR platform was built named, ‘Uitelkaar.nl’. It assists partners that are separating in having a structured dialogue on divorce and parenting agreements and subsequently having those agreements formalised in court.

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