How we work

In the past 15 years we have developed a unique data-, research-  and innovation-driven approach for delivering our mission. It consists of five pillars that are worked on in close collaboration with our national partners to ensure that what we do is closely connected with the national needs, knowledge, and political realities.

Five pillars of our approach:

Working from data

We collect, publish and give access to data on people’s justice problems and their resolutions. We help build monitoring capacity. Our goal: Enhanced access to and use by justice sector stakeholders of data and knowledge about justice needs and outcomes of justice journeys.


Applying best practices

We assist justice stakeholders in adopting evidence-based practice. Our goal: improved capacity of justice practitioners and providers of justice services to resolve justice problems.


Scaling Gamechangers

We support innovations known as ‘Gamechangers’, the sustainable service models that have the greatest impact towards delivering justice. Our goal: Increased access to and use of justice services for people.


Creating enabling environment

We convene stakeholders to help reduce barriers to progress and create conditions for dialogue and collaboration. This includes the financial, regulatory and legal regimes. Our goal: Strengthened dialogue between justice stakeholders on justice needs to create an ‘enabling environment’ for justice innovation and Gamechangers (via Public-Private Partnerships and other business opportunities).


Strengthening the movement

We strengthen networks for knowledge exchange and celebrate success of people-centered justice initiatives. Through community building, we dismantle silos and inspire changemakers to support the realisation of SDG16.3 – equal access to justice for all. Our goal: Reinforced international, regional, and national movement of people-centred justice.

Our tools:

How do we apply this approach in practice?