Measuring Justice Needs and Satisfaction in Tunisia

Measuring Justice Needs and Satisfaction in Tunisia

In October and November 2016, HiiL conducted a Justice Needs and Satisfaction Survey in Tunisia. The data reveals the most pressing justice needs of Tunisians and enables evidence based decision making in the judicial sphere. In October 2017, HiiL conducted a follow-up workshop around employment justice in Tunis in order to build a coalition of stakeholders that moves from data to action. The project is part of a multi-country strategic program commissioned by the Dutch Ministry of Foreign Affairs.

The Justice Needs of people in Tunisia were measured through a survey among 6770 randomly selected adults living in Tunisia. The final report, launched in May 2017, maps out their complete justice journeys, starting from the prevalence of legal problems in Tunisia to the most frequently used dispute resolution mechanisms and the perception of the costs and quality of the procedures and outcomes. The data highlights employment justice as a major justice need in Tunisia. In order to move from data to action, HiiL brought together relevant stakeholders in a workshop in Tunis in October 2017 to formulate an action plan around designing smart employment contracts and innovative dispute resolution. Continuing efforts are made to secure further funding to work on improving employment justice delivery in Tunisia according to the needs of the users.

Project details

Project leader: Kavita Heijstek Ziemann
Project partner: ELKA Consulting
Duration: 2016-2017