Insights

The latest from the Innovating Justice Forum, our bloggers, our projects and our publications. Selected to have impact on the way you work.

  • Justice Needs and Satisfaction Survey in Mali: from Data to Action

    Justice Needs and Satisfaction Survey in Mali: from Data to Action 26 August 2014

    “Normally it is us who judge. This time the citizens judged us.”

    With those words the secretary-general of the ministry of justice of Mali closed an intensive two-day meeting about the draft overview report of HiiL’s latest Justice Needs and Satisfaction Survey. Almost the entire justice leadership of Mali was there: presidents of jurisdictions, ministry directorates, prosecutors, the médiateur du république, civil society leaders, and the bar association. The final report will be available by the end of September.

  • Exploring Innovation Inside the Eurobubble

    Exploring Innovation Inside the Eurobubble 19 August 2014

    On the first Sunday of August I stepped out of the Eurobubble. From March to July I worked for the European Commission as a Blue Book Trainee. Life inside the European institutions, inside the Eurobubble, is like a small village, a university campus inside the bigger city of Brussels, where you run into people you know, wherever you go. Especially as a trainee, where you are part of a very close-knit group of more than 600 people.

  • London’s pioneering Family Drug and Alcohol Court keeps more families together

    London’s pioneering Family Drug and Alcohol Court keeps more families together 05 August 2014

    London’s Family Drug and Alcohol Court has pioneered a new way of supporting substance-misusing parents and keeping families together. Its success tells us some important things about how we improve our social services. This successful justice innovation offers lessons to others who are trying to introduce new ways of working.

  • Legal services: an inefficient market that screams innovation

    Legal services: an inefficient market that screams innovation 15 July 2014

    The legal services market is highly inefficient, if not dysfunctional. Existing rules are keeping it that way. New insights into how this market works and the innovation potential that comes with the IT revolution are poised to change this. The first movers are taking their positions. It is difficult to imagine that things will stay as they are much longer.

    These were some of the points that were discussed during HiiL’s Open Lab Session on Monday, July 7 with Gillian Hadfield. The audience included most of the key decision makers on legal innovation in The Netherlands.

  • Justice challenges and opportunities: the voices of 3000 Yemenis

    Justice challenges and opportunities: the voices of 3000 Yemenis 07 July 2014

    Yemenis face many justice problems. More than 90% experienced one or more justice problems in the previous 4 years. Crime (mainly theft and violence), neighbourhood disputes, and land disputes rank amongst the most frequently occurring ones. The paths to justice in Yemen are long, windy, and have many dead ends. A little over 20% do nothing to solve their justice needs; they feel it is not worth it to try and that the other, more powerful party will win anyway. At the same time: the capacity to deal with justice problems within one’s own community is impressive and can be built on. Sheiks are seen as cost effective neutrals, but courts provide fairer and more effective outcomes.

  • Online dispute resolution: moving beyond fast, fair and efficient

    Online dispute resolution: moving beyond fast, fair and efficient 01 July 2014

    The field of ODR has matured. That much became clear during the ODR 2014 conference in San Francisco and Palo Alto last week. The line up included names like Mitch Kapor, Charley Moore (founder and CEO of Rocket Lawyer), Kent Walker (General Counsel of Google), Jim Silkenat (President of the ABA), Geoff Brigham (General Counsel of Wikimedia) and many more. Topics they covered ranged from reputation and trust issues for businesses to IP and privacy issues and the use of IT in government. Indeed, the term ODR is linked to a broad range of topics.